FAQ

We’re Bristol’s home of affordable style, delivering beautifully designed home furnishings across the globe. Our collections blend accessible elegance with practical functionality for every room in your home.

We offer “accessible elegance” – stylish home furnishings at affordable prices. Our products range from practical bathroom solutions to boho-chic decorative items, all designed to help you create a coordinated, magazine-worthy home without breaking the bank.

Our carefully curated collections include:

• Rugs (including our popular 100x150cm size)
• Bathroom furniture & accessories
• Bedding & cushions (like our Boho Soul collection)
• Kitchenware & cookware
• Home accessories (candles, diffusers, clocks)
• Window treatments (curtains & poles)
• Children’s furniture
• Outdoor bistro sets

We regularly update our collections to reflect seasonal trends, with new arrivals throughout the year. Follow us on social media or sign up for our newsletter to be the first to know about new products.

Yes! Many of our collections are designed to work together for a coordinated look. Our bathroom furniture & storage sets, for example, help you create a perfectly styled space with minimal effort.

Simply browse our collections, add items to your cart, and proceed through our secure checkout. You’ll need to provide delivery details and payment information to complete your order.

While you can check out as a guest, creating an account lets you track orders, save favorites, and makes future purchases quicker. We never share your information with third parties.

Once your order ships, you’ll receive a confirmation email with tracking information. You can also log in to your account to view order status.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely.

Payment is taken when your order is placed. For PayPal payments, the amount is authorized immediately and captured when we process your order.

The price you see at checkout is what you pay. For international orders, all customs and duties are calculated and included at checkout – no surprise fees later.

We deliver worldwide with just a few exceptions in some Asian and remote regions. During checkout, you’ll see if we can deliver to your location.

We offer two shipping methods:

Simply order £50 or more (before taxes) and select the free shipping option at checkout. Pro Tip: Combine items from our coordinated collections to reach the threshold while creating a perfectly styled space.

Yes, once your order ships you’ll receive an email with tracking details. You can follow your package every step of the way.

We offer a 15-day returns window from your delivery date. Items must be in original, unused condition with all packaging intact.

Simply email us at [email protected] within 15 days of receiving your order. Include your order number and which items you’d like to return. We’ll guide you through the easy process.

Once we receive your return, we’ll process your refund within 5-7 business days. Refunds are issued to your original payment method.

Currently we process returns only. For a different size or color, please return the original item and place a new order.

Our friendly team is here to help! Email us at [email protected] and we’ll respond within 24 hours (excluding weekends).

Our showroom is at:
44 The Horsefair
Bristol, GB BS2S 6DB
United Kingdom

Currently we operate as an online-only retailer, allowing us to keep our prices affordable while serving customers worldwide.